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Windstar Travel Protection Plan
Windstar Cruises offers guests the opportunity to purchase the Full Sail Protection Plan. This plan is optional, available for U.S. residents and must be paid for at time of deposit. Payments are not refundable.
Because cancellation fees apply regardless of the reason for cancellation, including medical and family matters, we strongly recommend the purchase of the Full Sail Plan, which protects you if your trip is canceled or interrupted for covered reasons.
| Premium Product | |
|
Cancellation Fee Waiver Program Non-Insurance features provided by Windstar Cruises |
|
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Any Reason Cruise Credit Reimbursement provided in the form of future travel credits if cancellation reason doesn’t qualify for a cash refund |
90% of cruise cancellation fee |
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Cancellation fee waiver Reimbursement if you need to cancel your trip for illness, injury, death and more |
Cash refund up to total cruise cost |
|
Travel Insurance Benefits Underwritten by Arch Insurance Company |
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| Benefits | Coverage (per person) |
|
Trip Interruption Reimbursement if you need to interrupt your trip for a covered reason |
Up to total trip cost ($75,000 maximum) |
|
Trip Delay Reimbursement for catch-up expenses like meals and hotel if you are delayed getting to or from your trip |
Up to $1,000 ($100/day) |
|
Accident Medical/Sickness Medical Expense Benefits Reimbursement if you get sick or hurt on your trip |
Up to $50,000 |
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Emergency Evacuation/Repatriation Benefits Coverage if you need emergency medical transportation and/or provides for shipment of remains in the event of death during a trip |
Up to $100,000 |
|
Baggage Loss Reimbursement if your things are lost, stolen, or damaged |
Up to $3,000 |
|
Bag Delay Reimbursement if bags are delayed 24+ hours and you need to purchase necessary items |
Up to $500 |
| Standard Product | |
|
Cancellation Fee Waiver Program Non-Insurance features provided by Windstar Cruises |
|
|
Any Reason Cruise Credit Reimbursement provided in the form of future travel credits if cancellation reason doesn’t qualify for a cash refund |
50% of cruise cancellation fee |
|
Cancellation fee waiver Reimbursement if you need to cancel your trip for illness, injury, death and more |
Cash refund up to total cruise cost ($10,000 maximum) |
|
Travel Insurance Benefits Underwritten by Arch Insurance Company |
|
| Benefits | Coverage (per person) |
|
Trip Interruption Reimbursement if you need to interrupt your trip for a covered reason |
Up to total trip cost ($10,000 maximum) |
|
Trip Delay Reimbursement for catch-up expenses like meals and hotel if you are delayed getting to or from your trip |
Up to $500 ($100/day) |
|
Accident Medical/Sickness Medical Expense Benefits Reimbursement if you get sick or hurt on your trip |
Up to $10,000 |
|
Emergency Evacuation/Repatriation Benefits Coverage if you need emergency medical transportation and/or provides for shipment of remains in the event of death during a trip |
Up to $25,000 |
|
Baggage Loss Reimbursement if your things are lost, stolen, or damaged |
Up to $1,500 |
|
Bag Delay Reimbursement if bags are delayed 24+ hours and you need to purchase necessary items |
Up to $500 |
For guests who purchased their plan prior to 10/21/18, please visit the former program administrator's website at www.tripmate.com/wpF529W
Windstar Full Sail Travel Protection is an optional plan available for purchase at the time of your cruise deposit and may be purchased up until 90 days prior to the start of a guest's vacation with Windstar. As certain terms, conditions, and exclusions may apply, we recommend the purchase at deposit so that you can help protect against conditions that may arise afterward. The Full Sail Travel Protection Program is not in effect until the plan cost has been received by Windstar Cruises, in addition to any cruise deposits/payments due.
For Minnesota, Missouri, and New York residents only, the Any Reason Cruise Credits can be purchased separate from the Travel Insurance benefits. Contact 1.888.722.2195 for details. For Minnesota, Missouri, and New York residents, Trip Cancellation benefits are underwritten by Arch Insurance Company.
Travel Insurance benefits are administered by Aon Affinity and underwritten by Arch Insurance Company, with administrative offices in Jersey City, NJ (NAIC #11150) under Policy Form series LTP 2013 and applicable amendatory endorsements. This is a brief overview of the coverages. Subject to terms, conditions, and exclusions. This is a general overview of insurance benefits available. Coverages may vary in certain states and not all benefits are available in all jurisdictions. Please refer to your certificate of benefits or policy of insurance for detailed terms, conditions, and exclusions that apply.
This is not a complete description of all benefits and limitations. For full terms and conditions of coverage, ask your Vacations To Go cruise counselor. Prices, terms, and conditions listed in this summary are subject to change without notice, and need to be reconfirmed with your Vacations To Go cruise counselor at the time of booking.
If you book a Windstar cruise, you can purchase insurance from Windstar or from the independent insurance provider, Generali Global Assistance (formerly CSA Travel Protection). Click here to see details of the Go Plan from Generali Global Assistance.